Nicole worked in the BPO (Business Outsourcing Company) industry for 7 years as a customer service representative. She also spent 5 years working in the healthcare industry for both providers and insurance companies.
Prior joining the corporate world, music was her bread and butter. She worked as a band vocalist. She also plays the ukulele in her free time. She has a daughter and one tortoiseshell cat named Aluka, named after the Hunter x Hunter anime character. She loves watching anime, playing online games and going nature tripping.